How to reach us
Open the Sign Up page and provide your details. Use a clear subject and a concise description of your question.
Blackrose Finbitnex delivers a sleek, data-driven trading experience with clarity and precision. For questions about site content, onboarding steps, or account setup, submit your details via the registration path on Sign Up.
This page intentionally does not display direct email, phone, or postal details. For all inquiries, please proceed through Sign Up so your message is tied to the onboarding flow.
Open the Sign Up page and provide your details. Use a clear subject and a concise description of your question.
Include your name and preferred contact method, then briefly summarise the topic (e.g., access, navigation, or policy questions) for accurate routing.
We handle submitted information with care. Share only what’s needed to describe your request, and review our policies before submitting.
Messages entered through Sign Up are queued in order. Processing times vary with volume and the nature of the request.
Requests are typically reviewed during standard business hours on weekdays.
Most questions receive a reply within 1–2 business days, depending on backlog.
If your request has timing constraints, note that clearly in the message summary when you register.
Inquiries are routed through the signup flow to maintain consistency with onboarding steps. Share your details and include a summary of your question in the message.